I would like to know who let these people out in the world without their leashes?

The following is an email, names and subjects removed, that really did happen sometime this week at someone’s workplace (may or may not be mine). Enjoy and understand why this is my WTF Friday:

___________________________________________________________________________

From: Tool who doesn’t know what he’s doing
Sent: Wednesday, January 20, 2010 5:02 PM
To: Less of a tool
Subject: RE: Let’s email back and forth a lot cause we both don’t know what we’re doing

Thanks Less of a tool,

I’ve updated the online listing so you can see the full description as it was displayed in the print directory.  Also, when you renew your online listing you’ll receive the continued listing in the print directory as well – we’ll copy the online listing for the print listing this year.

I’m attaching the renewal letter.  Let me know if you have any questions.

-Tool who doesn’t know what he’s doing

___________________________________________________________________________

From: Less of a tool
Sent: Thursday, January 21, 2010 9:34 AM
To: Tool who doesn’t know what he’s doing
Subject: FW: Let’s email back and forth a lot cause we both don’t know what we’re doing

Tool who doesn’t know what he’s doing,

Is there a way to hyperlink text to a URL rather than just show the whole URL on the website listing?

Also, could you send me a copy of what the print ad that was placed looks like please?

-Less of a tool

___________________________________________________________________________

From: Tool who doesn’t know what he’s doing
Sent: Thursday, January 21, 2010 11:56 AM
To: Less of a tool
Subject: RE: Let’s email back and forth a lot cause we both don’t know what we’re doing

Less of a tool, I can fax you the listing from the print directory.  Also, you can add hyperlink texts to the website listing, but you will need a hyperlink generator to convert the URL to a text link; chances are your IT department has software already.

Let me know if this helps.

-Tool who doesn’t know what he’s doing

___________________________________________________________________________

From: Less of a tool
Sent: Thursday, January 21, 2010 12:02 PM
To: Girl who knows more than the other tools
Subject: FW: Let’s email back and forth a lot cause we both don’t know what we’re doing

Hi Girl who knows more than the other tools,

Do you know how to do this? I know you do it in emails… I have an online ad that I’d like to run, but will need to hyperlink the text.  How would this be done? Your help is much appreciated

-Less of a tool

___________________________________________________________________________

[Girl who knows more than the other tools tries to ignore this message to see if it will go away]

___________________________________________________________________________

Doesn’t work:

From: Less of a tool
Sent: Friday, January 22, 2010 4:11 PM
To: Girl who knows more than the other tools
Subject: FW: Let’s email back and forth a lot cause we both don’t know what we’re doing

Hi Girl who knows more than the other tools, I just wanted to check in and make sure you’d gotten this email. Thanks!

___________________________________________________________________________

From: Girl who knows more than the other tools
Sent: Friday, January 22, 2010 4:14 PM
To: Less of a tool
Subject: RE: Let’s email back and forth a lot cause we both don’t know what we’re doing

Less of a tool,

Sorry for not getting back to you!

I’m not sure how to do it through a website, just through my email program.  [sarcasm]

Maybe you should send a Helpdesk request since the email mentions asking IT for use of their software?

-Girl who knows more than the other tools

___________________________________________________________________________

Dear Less of a tool,

Thank you for contacting the IT helpdesk. Please be advised that a trouble ticket has been created, documenting your issue. You will receive an automated email update when the ticket is assigned to a technician as well as anytime it is updated/annotated. Someone from the team will assist you as soon as possible.

Thanks again!

___________________________________________________________________________

IT Response:

Less of a tool,

The helpdesk request you submitted has been closed.

Please do NOT reply to this e-mail, unless you feel that your request has not been satisfied to completion.

Resolution: We have submitted your request to our hypertextlink generator.

Our generator that we keep stored in the server room is out of service

Hypertextlink Generator Version 1.0

We are still on hold for the upgraded version that can output up to 100 hypertext links in just under an hour.

Hypertextlink Generator Version 3.0

Unfortunately this request will need to be sent to an outside vendor for fulfillment.

Regrets

-IT Staff